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South Parkway

(662) 287-2165

South Harper Rd

(662) 287-1337
4.2 | 748 Reviews

65" Class TU7000 Crystal UHD 4K Smart TV (2020)

Samsung UN65TU7000FXZA

Features

  • The ultra-fast Crystal Processor 4K transforms everything you watch into stunning 4K
  • See what you've been missing on the crisp, clear picture that's 4X the resolution of Full HD

Quick Specs

  • Type: 60 - 69 LED-LCD TV
  • Energy Star Rated: No

See More

Due to manufacturer policy, this product cannot be added to your cart. Please contact Ferrell's Home & Outdoor, Inc. for more details.

 
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4K makes a real world of difference

The TU7000 Crystal UHD TV unlocks hidden detail at four times the quality of Full HD. Plus Universal Guide helps you find exactly what you want to watch, quickly and easily.

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Powerful picture quality

The ultra-fast processor transforms everything you watch into stunning 4K.

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See the picture, not the TV

The sleek, elegant, and minimalistic design draws you into the screen from any angle.

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Experience the beauty of 4K UHD Resolution

See what you've been missing on the crisp, clear picture that's 4X the resolution of Full HD.

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See stunning detail

High Dynamic Range lets you enjoy a wide spectrum of colors and visual details, even in dark scenes.

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See more vivid colors

Experience crystal clear colors that are fine-tuned to deliver a naturally crisp and vivid picture.

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Knows when you're ready to play

Get into the game faster with Auto Game Mode which automatically optimizes the screen and minimizes input lag, giving you more control. Enjoy a smooth gaming experience without motion blur and judder.*

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Clean up the clutter

Keep all your TV cables tidy by hiding them in the stand so you can fully enjoy your TV content without the clutter.*

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OneRemote for total control

The sleek and slim OneRemote automatically detects and controls all compatible connected devices and content.

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Spend time watching, not searching

Universal Guide provides a list of curated content from broadcast and streaming channels, personalized just for you. Easily find your favorite content, all in one place.*

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Works with Amazon Alexa

Samsung TVs work with Alexa, making it easy to integrate with your Alexa-enabled devices. Ask Alexa to turn on your TV, change channels, control volume, and more.

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Works with Google Assistant

Samsung TVs work with Google Assistant to get more done hands-free. Change channels, adjust the volume, control playback and more with just your voice.

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Works with AirPlay 2

With AirPlay 2, you can stream or share content from Apple devices to the big screen. Effortlessly play videos, music, photos and more from your iPhone, iPad and Mac on your Samsung TV.

4K makes a real world of difference The TU7000 Crystal UHD TV unlocks hidden detail at four times the quality of Full HD. Plus Universal Guide helps you find exactly what you want to watch, quickly and easily.

Powerful picture quality The ultra-fast processor transforms everything you watch into stunning 4K.

See the picture, not the TV The sleek, elegant, and minimalistic design draws you into the screen from any angle.

Experience the beauty of 4K UHD Resolution See what you've been missing on the crisp, clear picture that's 4X the resolution of Full HD.

See stunning detail High Dynamic Range lets you enjoy a wide spectrum of colors and visual details, even in dark scenes.

See more vivid colors Experience crystal clear colors that are fine-tuned to deliver a naturally crisp and vivid picture.

Knows when you're ready to play Get into the game faster with Auto Game Mode which automatically optimizes the screen and minimizes input lag, giving you more control. Enjoy a smooth gaming experience without motion blur and judder.*

Clean up the clutter Keep all your TV cables tidy by hiding them in the stand so you can fully enjoy your TV content without the clutter.*

OneRemote for total control The sleek and slim OneRemote automatically detects and controls all compatible connected devices and content.

Spend time watching, not searching Universal Guide provides a list of curated content from broadcast and streaming channels, personalized just for you. Easily find your favorite content, all in one place.*

Fits with your home ecosystem Make life more connected. Samsung TV works seamlessly with Amazon Alexa, Google Assistant and AirPlay 2.

Works with Amazon Alexa Samsung TVs work with Alexa, making it easy to integrate with your Alexa-enabled devices. Ask Alexa to turn on your TV, change channels, control volume, and more.

Works with Google Assistant Samsung TVs work with Google Assistant to get more done hands-free. Change channels, adjust the volume, control playback and more with just your voice.

Works with AirPlay 2 With AirPlay 2, you can stream or share content from Apple devices to the big screen. Effortlessly play videos, music, photos and more from your iPhone, iPad and Mac on your Samsung TV.

Features

  • The ultra-fast Crystal Processor 4K transforms everything you watch into stunning 4K
  • See what you've been missing on the crisp, clear picture that's 4X the resolution of Full HD
Product
Type Crystal UHD
Series
Series UHD 7 Series
Design
Design Boundless Design
Color TITAN GRAY
Stand Type QUAD POD
Video
Screen Size 64.5" Measured Diagonally
Resolution 3,840 x 2,160
Motion Rate MR120
Color PurColor
HDR (High-Dynamic Range) HDR
Picture Processor Crystal Processor 4K
Film Mode Yes
Audio
Dolby Yes
Sound Output (RMS) 20W
Speaker Type 2CH
Multiroom Link Yes
Bluetooth Headset Support Yes
Wireless Connectivity
Wi-Fi Connectivity Yes (802.11ac)
Wi-Fi Direct Yes
Bluetooth Yes (ver.4.2)
Features
Smart Hub Yes (incl. Universal Guide and TV Plus)
Processor Crystal Processor 4K
Apps Platform Smart TV Powered by TIZEN™ with Apps and Full Web Browser
AI Upscale 4K Upscaling
Works with Google Assistant Yes
Voice Assistants Works with Amazon Alexa and Google Assistant
Digital Clean View Yes
Game Mode Yes (Game Enhancer)
USB HID Support Yes
Eco Sensor Yes
Mobile to TV - Mirroring, DLNA Yes
SmartThings App Support Yes
Inputs & Outputs
HDMI Connections 2
USB 1
Ethernet (LAN) Yes
Terrestrial / RF input 1/1(Common Use for Terrestrial)/0
Digital Audio Out (Optical) 1
Audio Return Channel Support (via HDMI port) Yes
Dimensions
Product Size (W x H x D) Without Stand 57.1" x 32.7" x 2.4"
Product Size (W x H x D) With Stand 57.1" x 35.6" x 11.2"
Stand Size (WxHxD) 1.8" x 7.8" x 11.2"
Weight
Product Weight Without Stand 45.4 lb.
Product Weight With Stand 46.1 lb.
Power
Power Supply (V) AC110-120V 50/60Hz
Typical Power Consumption 73
Maximum Power Consumption 190
Standby Power Consumption 0.5
System
DTV Tuner ATSC/ClearQAM
Digital Broadcasting ATSC/ClearQAM
Analog Tuner Yes
Installation Features
Mini Wall Mount Compatibility Yes
Vesa Wall Mount Compatibility Yes
Accessory
Remote TM1240A
Remote Control Battery Yes
Power Cable Yes
User Manual Yes
E-Manual Yes
Clean Cable Solution® Clean Cable Solution ®
Key Features
Flat TV Yes
Smart TV Smart TV Powered by TIZEN™
4K UHD Resolution Yes
HDR Yes

Quick Specs

  • Appearance

  • Type: 60 - 69 LED-LCD TV

  • Features

  • Energy Star Rated: No

  • Panel

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Electronics can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new electronics should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.2 out of 5

80% of reviewers recommend this product.

1 Stars

PRODUCT SUCKS

Unknown 2/19/2021

never been a fan of samsung but this tv was a gift. its trash. sound sucks & picture is horrible. not impressed, wouldnt recommend & definitely wouldnt dare buy.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Quality for the price

DRose 2/7/2021

i am absolutely impressed with this tv. i was not sure i was making the right purchase because of the low price for the size, i know samsung products are pretty good quality so this helped me made my final desicion to buy this product. first it was pretty easy to set up, that is also important to me. the quality of this product is excellent for the price, clear images and excellent sound. i am very happy with my purchase and absolutely recoment this product!
Originally posted on Samsung.com

Yes, I recommend this product

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Value

 
5 Stars

EXCELLENT PRODUCTS

cw smooth 2/7/2021

i am extremely satisfied with the new samsung tv. i had to return the vizio m series because the picture on it was horrible . the color was way off and so was the viewing angle. my new samsung was less expensive, and has a display like a theater. the crystal display is great. true , vivid, color accuracy and detail. i hooked up a polk sound bar with sub woofer to the arc hdmi and the remote controls it.. very delighted and satisfied. i will be getting a samsung qled soon. also have great samsung tablet and phone....
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
5 Stars

Great Retirement Gift

Fotog 2/4/2021

i retired a few months ago and my oldest daughter and her husband bought this for me as a retirement gift. it replaced a 48" samsung from 2007 that was working great. anyway, i love the new television. great picture and it looks great on the wall. i have a separate surround sound system and it matches well with the tv. it is a great retirement gift.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
1 Stars

Last Samsung product that I will allow in my home

kingpin54 2/4/2021

children purchased television as a christmas present. where do i begin? picture quality–good. wife and i difficulties adjusting to "edge-of-the-screen" picture. we set picture to "accessibility/closed caption/mode 3" to get the black border which improves screen viewing sound quality–poor. closed caption must be on all the time. accessory connections–poor. unable to connect vcr/dvd player. television setup–difficult. confusing and complicated to do. had to disconnect television from internet. nuisance, won't leave you alone. television control–too many buttons, buttons are small, hard to use. wife gave up using control. children arrive this weekend to remove unit. will reimburse them for their kindness.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
1 Stars

Junk- Don't waste your money

DrexlersDad 2/3/2021

Waste of Money we have had the tv for only 3 months and the mother board and the internet connector that picks up the internet connection went out. Time will tell how long this tv will last. a lot of money to not know how long it will last
Originally posted on Samsung.com

No, I do not recommend this product

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Value

 
2 Stars

Ok tv

Onelove 2/2/2021

bad thing is hulu always has issues. you have to keep unplugging the tv to reset itfor hulu to work which is hard since our tv in on a wall mount and cords are hiding
Originally posted on Samsung.com

No, I do not recommend this product

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3 Stars

Fine TV, Lousy Remote

Ross 2/2/2021

tv has met expectation aside form the occasional network communication issue a poorly designed remote. every one has different preferences but it feels like this remote was designed to put the least used buttons at your fingertips and the most used out of the way. often need to turn on the light to use. antithesis of intuitive...
Originally posted on Samsung.com

No, I do not recommend this product

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Value

 
4 Stars

Alittle dissappointed

DandD 2/1/2021

we were looking for a new, larger than we had smart tv to pick up all of the streaming services. we got this tv after looking at several and it is a good tv for the money but.... the controls to monitor the bright and dark is very limited. we have watched seveal movies that have some dark scenes and we have come to realize that some of the scenes are so dark that we cannot even see what is going on. very frustrating. the settings are set where you cannot change them with a 'slide bar' so to speak. we have taken it off of the "standard" setting to "dynamic" and while that helps a bit when the scene changes to an out door setting it is way too bright. so... take this into consideration if you are looking at one of these tv's.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Clear picture

Mcjim 1/31/2021

have had the tv for two weeks. we love it! clear picture and no lag at all while using apps. the only downfall is the legs that act as the stand. the tv is very shaky if you touch it. for a tv this size i would like to see a biiger stand located in the center of the tv. overall great tv.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Worse experience ever

Zulu 1/28/2021

the tv worked only for two hours, and just turned off and thats it. called cutomer service. hardly someone answered and she didnt even know and i guess she was googling to answer me. anyhow. i would never buy anything from samsung. i aearched on youtueb for the issue and saw millions of same issue with samsung. i got an old vizio from 2013 smart tv , still works fine. this samsung tv stopped working after two hours.
Originally posted on Samsung.com

No, I do not recommend this product

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3 Stars

A working t.v.

Cogburn 1/26/2021

dont get me wrong about the negative im about to write. ive had my 65" 7000 series for about 6 mnths. she went black, and until dispatch can figure out the closest technician, she wont come back. no red iether. all signs lead to capacitor. theres 120 in the outlet and 120 coming through stock pigtail. i honestly thought it would last at least 2 years not half a year. this wont dtop me from getting more samsung poduct. always had good luck until now. over 50, 65 " t.v.s sold in this town and i get the bad egg. sincerely yours, pitty pete p.s.
Originally posted on Samsung.com

Yes, I recommend this product

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Value

 
1 Stars

Trash TV and Trash review tesponse from Samsung

JB13 1/26/2021

i recently did a review of this product. i returned it because it was complete trash and never worked correctly. i specifically said in my review that i spent hours with tech-support and samsung replied by saying i should do everything that i explicitly said i did in my review. reading samsung replies to bad reviews i notice the trend of them obviously not caring about the customer experience and making a lot of excuses of why thier product does not work. all this does is reinforce my belief that i should never buy a samsung product again. i am very happy with the lg i traded up for. don't waste your time. buy another product that actually works correctly.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
1 Stars

Great picture, horrible network connectivity

Jenn 1/21/2021

tv worked great for the first 2 months. now every time i turn it on i have to do a reset and go through hoops just to reconnect it to my wifi. i can bypass by using a firestick or other device but i would rather be able to just use the tv's apps. such a pain. would not recommend.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
3 Stars

Samsung issue remains

Mike 1/21/2021

i have read plenty of forums and read a lot about this samsung issue that these tvs have. the tv is excellent when it comes down to picture and viewing but i have had too many times where it loses signal from the wireless router! this is very annoying when you want to simply come home and watch tv but have to keep resetting the connection.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

Trash. Save time and buy another brand.

JB13 1/20/2021

samsung software is complete trash. every time i turned on the tv or changed source i would have to go in and turn off picture clarity settings. there apparently is no fix for this. i spent hours with samsung tech-support and talking to the people at the store i bought it from. i ended up taking it back and getting an lg that actually works correctly. this was my first samsung product. i am unlikely to buy any others because of this horrible experience.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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5 Stars

LOVE THIS TV!!!!!

AgeShan 1/19/2021

we purchased this a little weary based on a handful of reviews, we decided to go for it seeming there are many more 5 star reviews than anything with such a great price?! we were able to finance through afterpay which made it way affordable ! we have had it for a few weeks and we love it! the remote is slim & small, navigating is so easy and when it comes to downloads, forget about waiting forever!!! i even downloaded the app on my phone and am able to access everything the remote can! we use our hotspot to stream youtube, pandora, netflix and more!! also have an antenna connected and this tv picked up way more channels than the other ones we have had! kudos to samsung for another excellent product! you will not be disappointed!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
3 Stars

not for old schoolers

dell 1/18/2021

my samsung has a great pic sound ok no rca plugs for my sony surround sound remote is jacquard to use the arrow buttons at the bottom prob made for petite hands but the pic is is great my only advice is to get the 7.1 surround also and when i got it home a small piece on rt hand corner was chipped prob happend at factory but plays great so prob gonna be very durable
Originally posted on Samsung.com

Yes, I recommend this product

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3 Stars

No user manual in the bo

Thomas 1/16/2021

my tv came with no user manual so i am just trting buttons everyday to know new things
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
3 Stars

Great Tv. Annoying features.

Aaron G 1/16/2021

this tv has an auto input detection setting that will not turn off.this will sometimes quit working.tested with ps5 and xbox series x.sometimes it just remained on the blank input screen looking for a detection.sometimes when you switch input a message pops up that the tv is auto changing to the best settings.well i dont want to change anything.this tv also has an auto hdr feature for sources utilizing it.as we all know hdr is not entirely new but with a cheaper tv you will not get what is produced by an expensive tv.let alone hdr still struggles to be utilized properly on expensive tvs.this hdr basically dims the tv's brightness making the screen darker.netflix is horrible for this on certain titles. positives, the smartapps are fast and smooth.as the title ,great tv,annoying features.
Originally posted on Samsung.com

Yes, I recommend this product

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4 Stars

Picture is amazing

Tommy 1/15/2021

the picture is amazing....i know its not 8k but this picture really pops out....the sound is pretty good too dont have an echo like my old tv.... biggest complaint is the interface and home button and finding apps!!!! they need to simplify it and make it easier more like a phone display instead of everything on a line!!!! i do find it frustrating tring to find apps that isnt preloaded on the system.....and veey complicated and confusing....if they want to play with the big boys like roku they need to change and make it more user friendly!!!! i do ok with it... older people do not!!!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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5 Stars

Beautiful Picture

Missy 1/12/2021

this tv is wonderful! excellent picture. i really like having the shortcuts on the remote to netflix. samsung tv plus was a surprise bonus. tons of channels via internet free! we utilize a digital antenna for local stations and it works great with this tv. i highly recommend this tv.
Originally posted on Samsung.com

Yes, I recommend this product

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3 Stars

Grwat picture and sound. Just one annoying thing.

Marathonwatcher 1/8/2021

i habe this tv above my mantle in rge family room. its a great tv. the only thing that bothers me is the main menu screen. infind it difficult to navigate. and some of my streaming services are not downloadable on a samsung.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
3 Stars

Picture

James 1/7/2021

not any direction on how to connect to homes wifi
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Not Like my old Samsung!

RAH58 1/6/2021

i purchased this model because of good experience with an older samsung tv. however, i am very disappointed with the poor picture quality on this new tv. the picture is way too bright and looks blurry all the time. i have spent hours trying all available picture quality settings and am still unhappy. i am using charter hd digital cable as an input (was great on my old tv) so i know i have a good quality input. i also had a lot of trouble getting the sound to sync correctly, it was like watching an old godzilla move! i would not recommend this tv for living room viewing, it would be ok for a large bar or restaurant.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
5 Stars

Didn't want to buy it....but had to buy it!

Gary 1/3/2021

after our other tv stopped working properly we bought the 65 inch samsung. best picture quality ever! would definitely recommend.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
5 Stars

Love this TV!

Yvette 1/3/2021

i love the size and the quality of this television. i paired it with the samsung hw-t450 2.1ch soundbar with dolby audio (2020) - black and the samsung - wireless rear loudspeakers - black. now it feels like i'm really in a movie theatre.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
5 Stars

Great Tv

Birdlady 1/2/2021

i absolutely love my new tv, love the size and the color is fabulous. my son mounted it on the wall and that makes it even more enjpyable.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
2 Stars

No picture after 2 months

Alan 1/2/2021

I purchased this television 2 months ago. Now it has no picture, only audio.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
5 Stars

Great TV... great price

Willow 1/1/2021

this tv has an excellent picture. set up was easy. very reasonable price.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
5 Stars

Great Picture

Dianne 1/1/2021

love the tv, but when samsung emailed me to solicit this review, the personalized message addressed me as 'antonio'. there's assuredly no antonio here, and i found it rather unsettling. otherwise, it is all good. the access to all of the apps to which i subscribe is a welcome change from my old samsung, where i couldn't get hbo max or disney + or apple tv. the picture clarity is phenomenal, and the audio quality is quite good. there is nothing else i have to say about it, but i am being told the review is too short. this is the longest product review i've ever written.
Originally posted on Samsung.com

Yes, I recommend this product

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Value

 
4 Stars

Beautiful picture!

Gigi 1/1/2021

i watch television shows and movies and i'm very pleased with the quality of the picture. i enjoy the added features as well. however; it seems to have problems when there are dark scenes on the screen, the picture gets too dark to see well. and, as i'm 70, learning how to use the remote to get to and utilize all the features, without a manual, is being a real challenge. overall, i am happy with the television.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
1 Stars

Great Price for a 65in...but terrible flaw.

DanP 1/1/2021

i came across this tv at a great price and even told some friends about it. i loved the crisp view and all the available apps...specially the ability to use the appletv app on a sansumg tv. but on the second day of watching it, there appeared a thick vertical bar down the center. i did register it on samsungs website as soon as i removed it from the box and filed a claim as soon as saw that the bar wasn't going away. the soonest repairman appointment wasn't until a week out which will be this monday. i'll do an update after that. but this is very disappointing from such a well established brand.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
4 Stars

Second time

Manor645 12/30/2020

first tv started going off and on within a couple of days. had to return and ordered another to give it one more try. the second one i've had for a little over a week and so far it's been perfect. love everything about it except the samsung app. very intrusive and cannot remove. other than that i'll just have to wait and see how this one holds up. i'm a little worried after reading some of the reviews and the problems that started within months of setting them up and too late to return. i have a few more weeks so if any kind of problem occurs i will definitely return and get another brand. i've owned samsung products throughout the years and all have been exceptional products, even my last tv.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
3 Stars

Great picture

Jhjh 12/29/2020

picture quality is great. apps dont work well. when an episode ends and new one begins picture settings change by themselves. dont plan on using as a smart tv. youll need a secondary device.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
5 Stars

Great Gift!

Lori 12/28/2020

the kids gave us this tv for our 40th anniversary. we love it and have not had an issue these past 3 weeks!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
3 Stars

ADs on a "Smart" TV?

Beebs 12/27/2020

the ads were just the straw that broke the proverbial camel's back. the good: i like the display. it's clear, it's bright, and it's crisp. the bad: xbox series x says that the display is not a true 120hz. i have no way to set the dns. i'm currently deployed in germany and have no way to change the tv dns so that i can get us menus. everything is in german even though i set the language to english. the sound is weak; the bass is weaker. the ugly: ads. the tv has ads. just annoying.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
3 Stars

Another Samsung TV Plus issue

Al bro 12/27/2020

really wish i would have read reviews on the samsung crystal tv. same crap as all the others commenting about inabilty to access samsung tv plus. very poor product.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Performance

 

Value

 
5 Stars

Quality

J Haigh 12/26/2020

very pleased with this purchase great quality and even better picture. i have enjoyed older movies brought to life by the quality of the picture and todays movies are fantastic
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
5 Stars

Clear picture. Easy to use.

LSB1 12/24/2020

we had a bit of a challenge setting it up with our internet but the samsung support was great. once set up the smart tv features work really well. we also inexpensively added an antenna for local channels. with our apps we dont even need cable and saving lots of $$$ picture is really sharp. we also got a great price at best buy. its not only the best tv in the house it is also the least expensive.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
2 Stars

Picture

Jim 09p 12/22/2020

first the remote is the worst, i was told how bad it was but tryed anyway, very hard to figure out how to use it sooooo if you cant figure it out you cant ajust pitcher if you can not ajust pitcher what good is it i don't like the tv or remote going to return it after the holidays there are much bettter tv's out there for less money thank you good luck !!!!
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Stay the freaking away from this TV

Moony 12/22/2020

i was super duper excited to upgrade my old samsung tv to a bigger and new version. i finally updated my samsung s7 to samsung s20. i was excited to also update my 42inch samsung to 65inch samsung. i'm a big fan of samsung. this is such a disappointment. i am so disappointed. i got everything setup except the google assistant. i spent hours on the website with it, calls, and facebook messenger but we could not resolve the issue. it is such a hassle to haul a 65 inch tv from the store to home and now back to the store.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

4K/HDR Experience for much less $!

deepdog84 12/22/2020

i thought i would have to shell out over 1k for a television like this but we only paid $530.00! thank you for the great deal. i could finally get rid of my 72" projection television. very nice software inside the tv too! very impressed.
Originally posted on Samsung.com

Yes, I recommend this product

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1 Stars

Broken out of box, atrocious customer service

Alex 12/21/2020

Samsung rejects my first truthful review so I guess I'll edit it. The facts: TV broken out of box with multitude of problems Samsung initially refused to service or TV because I work in healthcare and an exposed to Covid I had to fight with customer service for 6 days before getting and answer about repair of TV Tech was sent out 10 days after initial call with issues Tech simply replaced faulty motherboard from factory Tv is fine now 4 stars for tv performance 0 stars for "customer servce"
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

OMG !!!!!!!!!!!!!!!!!!

ccsi62 12/20/2020

i have had a few hd tv in my days but with this tv those were so called hd tv's. the picture this tv puts out just blows me away. all my old favorite tv shows , it's like watching them again for the first time see new stuff in the background that enhancing the story line......just one word to sum it all up..... picture looks "real"
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Great pic great TV for price

Chris 12/19/2020

bought a tcl but wasnt happy with the pic. tv is used for streaming movies, shows and playing the occasional dvd. great pic, clear bright, many adjustments available only a couple of usbs which is ok for us-we dont game and only have a dvd attached overall, would def buy again
Originally posted on Samsung.com

Yes, I recommend this product

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4 Stars

Great Tv

Taraj 12/19/2020

i love my new tv. it is great quality product sleep design and fabulous picture. my only issue is wveytime i turn the tv off, it loses the wifi connection and wveyday i have to up plug it in order for it to pick up the wi-fi. that is annoying and im sure, i can troubleshoot it and fix it. but, after following directions for the set up, as easy as it was, it wasnt thw right steps to take in order to set the smart tv up the right way.
Originally posted on Samsung.com

Yes, I recommend this product

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2 Stars

Bad Picture

Brad 12/19/2020

samsung is the only brand of tv's i buy. i've never had a single complaint until now. my 8 year old plasma had a much better picture than this new 4k uhd? even after buying new 4k-8k hdmi cables, following picture quality "optimum" settings, and all the troubleshooting tips, the picture is too dark to watch. when you raise the brightness and contrast, it gets fuzzy? i'm frustrated and disappointed with everything about this tv. the remote design is horribe! i've never had a samsung tv dissapoint me. this particular 65" crystal 4k uhd hdr tv is junk! my old dlp tv had a picture better than this!i have come to expect much better quality from samsung. disapointment is an uderstatment with this product...
Originally posted on Samsung.com

No, I do not recommend this product

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1 Stars

Broke 4 days in

Anthony Machabee 12/19/2020

4 days after purchase the screen went black. none of the resets worked. found out about samsung black screen of death and returned the tv for a lg. i loved samsung products and extrenly dissapointed with this purchase
Originally posted on Samsung.com

No, I do not recommend this product

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3 Stars

Great TV, but network and app difficulty

ABAB 12/18/2020

i bought this tv and the picture is great; however, every time i turn it on, i have to reconnect it to the network. i have three other samsung's in the house and i do not have this issue with the other ones. sometimes, i am only able to access the samsung plus app. it will not allow me to access netflix, hulu, youtube, etc. i will turn it on and off and it still will not let me access it.
Originally posted on Samsung.com

Yes, I recommend this product

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Value