Startup speed too fast, no help from KA cust. care
KimND
7/29/2019
I sold my 5 quart black KitchenAid that I'd had for over a decade to upgrade to this one and give myself a fresh colour. The first batch of cookies I made with it was a disaster, my old black mixer had a very slow startup speed (and was not equipped with the slow start function) that made incorporating anything a dream. This mixer seems to go to second or third speed immediately and no matter what I do, I cannot avoid a mess. I called KitchenAid to ask if there was some kind of mistake in the speeds or a way to slow it down. I was sent to Alex in the customer care department and he told me that my old mixer would have had their slow start function and this one did not. He said to take a video of the problem and email it to them. After emailing in the video, there was no follow up from KitchenAid which was disappointing so I had to contact them myself. I was sent to Alex again and when I asked him again about the slow start feature, I told him I searched online for any of the tilt head mixers that had it and couldn't find any. I told him the old mixer I had for the second time and he said actually that mixer didn't come with it either so in all those wasted searches, I was looking for something that didn't exist. He opened my video and watched it with me on the line and his comment was completely useless: it looks like you're making something that has too many ingredients in it. I told him it was a cookie recipe that made only 30 cookies, standard, but his suggestions were still the same, lessen my ingredients because there was nothing wrong with the mixer. He was very polite but very unhelpful and I feel like I wasted my money on something pretty that doesn't function well. Bottom line I would not buy this mixer again and I wish I had my old one back.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Super Happy
c.pyc
7/24/2019
I always wanted to get a kitchen aid and when I finally did i have 0 regrets. It's sped up the time i spent baking and I found that I bake more now because i'm excited to use it!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Super et superbe!
montreal5015
6/25/2019
Tout ce que nous avons effectué avec cet appareil a été une réussite, rapide et sans compromis
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Yes, I recommend this product
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Love it!
Melina
6/11/2019
I received it on january and its just amazing hiw it saves me time to cook!!! I cant wait to buy the extensions!!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Amazing
Polo2392
5/25/2019
Made my life so much easier . I use it on a daily and cuts your work by half
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Amazing!
Chey19
5/24/2019
I've used it many times since I bought it, and I couldn't be happier. It is an amazing mixer
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Just received as a gift and i love it
Trixie69
5/23/2019
Just received it as a gift and i love it i used it the day i got it!!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Perfect size
Missjoflow
5/21/2019
I thought I would never to able to afford a kitchenAid stand mixer I was able to find an amazing sale and so thankful I did it so simple to use and makes baking an ease, now to get all the great attachments and see what else I can make!
100% recommended
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Un cadeau à moi de moi
Sophtur
5/14/2019
La simplicité du brassage rendu facile gr™ce à mon mélangeur. Surtout pour les mélanges plus épais .
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Awesome features
Wawa123
5/3/2019
I am so happy that I finally purchased the stand mixer
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Yes, I recommend this product
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My second mixer from Kitchen Aid
Tamjohnston
5/2/2019
Love this mixer. The new colour is awesome and the tilting head is convenient. I gave my old one that is 20 years old to my daughter because it still works great.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great features
Candy-cakes89
4/26/2019
I've has my mixer for a couple of months now and it just makes everything taste so much better.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great mixer
Jbell0702
4/25/2019
I recently purchased this mixing stand and love it. It kneads my bread perfectly. The mixer attachments mix close to the edge of the bowl so you don't have to continously scrap the bowl. Power is great. An unexpected feature I am enjoying is being able to use the mixer and let it mix while I do other things in the kitchen.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Pretty as well as practical
ClaringtonCrafter
4/20/2019
This mixer works very well. The beaters reaches the entire surface of the bowl. It is great to be able to leave the mixer briefly while doing little chores such as cracking eggs. It is attractive and sturdy. My only suggesti9n for improvement would be to include a 2nd bowl. The cake I was making required stiffened egg whites. I had to get out the hand mixer and a bowl. If there was one included that fit the mixer I could have first whipped the egg whites in it then switched bowls to do the sponge mixture.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Good buy overall
Indi99
4/20/2019
I bought this about a notch ago and have used it a few times. Overall performance is great, nice amount of power. The regular paddle attachment is the only problem, it doesn't reach the side properly but I've ordered the flex paddle attachment thing so hopeful that solves my problem
Originally posted on Kitchenaid.com
Yes, I recommend this product
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love it
spfly
4/20/2019
This is such a great mixer. It is powerful and sturdy. Tackles thick cookie dough easily. The only thing is that it is really heavy to lift, but I just get my boyfriend to move it around.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Awesome to use
Kary
4/18/2019
Love the product I use it all the time and I can make bit batches
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great Fit and a Great Helper
sjl52527
4/16/2019
I'm so Happy that I made this purchase of the Mixer, between doing pies and Cakes, Bread and a time saver
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Makes baking super easy!
SammieEB
4/2/2019
Love my new kitchen aid mixer! It has made my life so much easier when baking & cooking! So easy and simple to use !
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great power and features
RAG46
3/21/2019
Christmas gift and I'm enjoying it. Also bought one for our daughter and she likes hers also.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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So Versatile
SamHutch
3/18/2019
I received this as a gift for my birthday. First of all, I love the look and the colour. I have used each mixing attachment for recipes like meatloaf, stuffed mushroom caps, and various cakes. It makes life a lot easier while trying to cook with a 6 month old in the house. I can even run it with one hand.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Good Product
Twink2
3/4/2019
I just started making fairly large quantity of cookies and this mixer has been great. Solid base, good performance. Comes with 3 standard utensils. I did purchase one with "rubber scraper" to get the edge of bowl better.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Amazing Product!
Kelsey25
2/15/2019
I received by mixer as a birthday gift this year, all my family members chipped in to get this for me-an overwhelming surprise!! I've been baking for years and have a small at home business and have many orders throughout the week. I could never afford to purchase a kitchen aid on my own, but have always dreamed of having one. In past years I have been using Sunbeam stand mixers-this new mixer blows that product right out of the water. I can get my orders out more efficiently and have so much fun while doing so. This product has many speeds, attachments, and incredable power and stability. I love it! 10/10 recommend. The only thing I would like to see new with the product would be more choice in color for the appliance.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Beautiful retro colour
Debbydoo
2/10/2019
It looks beautiful in my kitchen so exited to use it
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Loving this mixer
Pistol Pete
2/7/2019
Have had this about two months and am in love with the features and color. This is the s3cond on3 zinhave had
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Love it!
sreneab
1/28/2019
I received my mixer for Christmas and love it already. The only complaint I have is that on the low setting it appears to struggle some to mix. Other than that, I love it!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Easy to use!
Sophie82
1/25/2019
I got this for Christmas and I am loving how it frees me up to do other things while it does it's magic!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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How did I ever bake without this?
sueross429
1/24/2019
This mixer is one of the best purchases I have ever made!! I don't know how I got along without it for the past 44 years! It was a Christmas present to myself and I absolutely love it. Baking is so much easier now!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great product
Jhing
1/24/2019
It's a good product and makes my job a lot easier
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Kitchen staple
HannahL
1/21/2019
I have been using my grandmother's KitchenAid stand mixer that is decades old. I finally got my own as a gift and use it regularly! I also received the pasta roller attachment that is great for making fresh sheets of pasta.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Love it
Kiki31
1/20/2019
Got it as a gift last month and it is amazing! I've always used an older stand mixer, since switching this one is so much easier to use. It's quiet, powerful and so easy to use with bread dough.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Love it!
Lmarine98
1/19/2019
Got this as a gift after wanting one for quiet some time. It's so easy to use and let's me keep my hands free. Can't wait to start getting some of the attachments.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Everything I Thought It Would Be
awhenderson12
1/19/2019
I love this!! It is simple to use, it makes baking fun! My mother has one and I grew up watching her bake some of the best cakes! I couldn't wait to have my own and I love it! My next baking trip.....homemade bread!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Now I love it!
Grandma Town
1/17/2019
Well I didn't think I needed a heavy duty mixer - I'd used my 1980's stand mixer just fine all these years. When it fell apart my children gave me this beauty for Christmas. I had no idea that my family-famous chocolate cookies could still be made. They are just as perfect and now the mixer doesn't vibrate towards the edge of the counter!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Exceeds my expectations!
Manda1
1/15/2019
This was a present from my husband and I have wanted one for as long as I can remember! My mother always used hers to make the most wonderful cakes and I loved watching her create so much love! And I love it! The ease I which to use it and the many other uses, allows me to be creative and to express myself!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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lives up to the hype
earlybirdles
1/10/2019
Super simple to use and I love how it looks in my kitchen.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Beautiful color
Laylabug22
1/10/2019
This was a Christmas present and I absolutely love it ! It's so versatile! From eggs to dough !
Originally posted on Kitchenaid.com
Yes, I recommend this product
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AWells
1/9/2019
I've wanted this mixer for many, many years. Love it!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Best Christmas Gift Ever!
TWhitten
1/9/2019
I have been DYING for one of these, and I finally got it for Christmas. I am obsessed!!! I can't wait to buy extra tools to use with it!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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beautiful!
slambie
1/9/2019
I received this for Christmas and am in love with how smooth and quiet it is, not to mention the beautiful color! Couldn't be more pleased!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Works great, beautiful color!
MommaCribbett
1/9/2019
I would definitely recommend this item, makes life much easier, and would you just look at that color! It does have a different sound when turned on, but I think that's due to having it on a not so sturdy table.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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I love it!
Kim1983
1/7/2019
It's beautiful, feels heavy and well made. Works wonderfully and smooth.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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works great
CherylN
1/4/2019
bought this as a gift for myself. I bake alot. I had owned one years ago and can see how this model is way different and updated. My husband even used it to mix his homemade pasta dough!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Versatile for all kitchen needs
BE888
1/3/2019
The kitchen aid is not just for baking. I have used it to shred chicken, blend chicken dip, and other non-baking things. It's awesome for mixing cookie dough and cake batter too. It's a very versatile appliance for any kitchen and you'll be glad you have one!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Amazing!
Linzolee
1/2/2019
I got this for Christmas 2018 after wanting one for years. I have to say, it's met and exceeded all my hopes! One perk is it is much quieter than I thought it would be.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great mixer!
Sammitay
1/2/2019
I got it for Christmas! And OH MY GOD what a difference it makes making cookies! SOOOOO easy!!!! But I don't know if it's normal mixing in like chocolate chips or nuts the top bounces? And it is really loud when you turn it to stir. But overall it's so much better than hand mixing!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great mixer
Lucy2
12/29/2018
I have wanted one of these for a long time and finally bought one. This mixer is so easy to use and is very quiet. I wonder now why I waited so long to get one.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great Product and Pretty Too
Stuartah
10/16/2018
I love the quality and features of this mixer, plus I love the color!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Over 16 yrs old and still working strong
Norcalbaker59
9/8/2018
I bake a lot. A lot as in just about daily. A lot as in I bake so much that I stock 6 different types of flours; 8 types of gluten free flours; and 4 types of sugars. I purchase eggs in 5 dozen flats. I don't remember the exact year I bought my Ultra (I call her ol' Bertha) but it was at least 16 years ago. I admit the plastic covers on the the power switch and the screw for the attachment cover have cracked and fallen off. But other than that ol' Bertha is still humming along.
I regularly mix batters, cookie doughs, pate a choux, croissants, meringues, buttercreams, whipped creams with this machine.
However, I only occasionally mix panettone, challah, paska, brioche, and bread doughs because countertop planetary mixers are not designed for frequent mixing of heavy doughs.
Kitchenaid is a well made machine, but proper use and care is a major factor in the longevity of any mixer. Kitchenaid, and all planetary mixers are not designed for regular mixing of heavy doughs like bread and pizza. I know a dough hook is a standard attachment. But these mixers should not be pressed into service for regular mixing of heavy doughs. Bakers who primarily bake bread should consider a spiral mixer that is designed for bread dough, or the countertop Hobart.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Enjoy baking again
Veronica C
6/5/2018
I've had a Hamilton beach stand mixer from for 18 years and wow did I settle. This mixer is a joy to use. It's easy to work and I'm in love with baking again
Originally posted on Kitchenaid.com
Yes, I recommend this product
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